Backed by 30 years of training Fortune 500’s to small and medium businesses, SHI’s professional and technical training services team equips users with the skills and knowledge to increase adoption and consumption of technology, resulting in maximized employee productivity. Our personalized approach to learning customizes training based on your organization’s schedule and desired learning outcomes – often developing micro-sessions along with our custom online, on-demand and on-site options.
"Without a comprehensive training program, employees are generally using less than 13% of a software application’s capabilities."
(Source: Standish Group Study)
Certified Microsoft training provider
Certified technical training with AWS, Cisco, VMware, Citrix
Trained tens of thousands of end users and IT professionals
Online, on-demand, and on-site training
With decades of experience, we know productivity and your bottom line must grow concurrently. From business application optimization to eLearning development, we’ll help you rise to the challenge of adopting new skills in an increasingly competitive market.
Choose from a vast selection of Project Management Institute and International Institute of Business Analysis certified courses to improve employee performance.
SHI Learning Teams app
Drive adoption of Microsoft Teams and 365 with the SHI Learning Teams app, a central learning hub integrated within Microsoft Teams with over 5,000 task-based training videos on Microsoft technology.
Windows 10 and Office 365 end‑user training
Develop an understanding of how to accomplish day-to-day work tasks in Microsoft’s ever-changing landscape. Bring your organization one step closer to being able to comfortably work from a number of platforms and a number of devices, anywhere you go.
Finding the right training solution for your needs: How we do it
- Identify current state and future state requirements with key stakeholders
- Define use case
- Identify locations and languages
- Assess gaps and needs for IT and end users
- Develop scope
- Customize content
- Align training with deployment schedule
- Launch training pilot
- Identify change management and communication strategy
- Communication strategy
- Live instructor led training
- Power user training
- OnDemand eLearning portal
- Application deep dive training
- Deskside training support
- VIP one-on-one training
- Software coaching
Adoption and Change Management
Resistance to change is human nature. It's unrealistic to expect teams to use new tools or processes simply because they are there. That's why SHI's successful ACM strategies prioritize the people side of change.
Three core offerings designed to support technology change
- Change Management
- Learning & Development
- Learning Videos
Increase technology usage and employee satisfaction by addressing the people side of digital transformation.